[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8},"actionData","errors","root",{"_52":-5,"_53":54,"_55":56,"_57":-7,"_58":59,"_60":61,"_62":-5,"_63":-5},"routes/_user+/terms-and-conditions",{"_9":10,"_11":12},"termsAndConditions",[15,16,17,18,19,20,21,22],"tabs",[13,14],"Legal Disclaimer","Offers and Schemes",{"_23":13,"_25":13,"_26":13,"_28":50,"_30":51},{"_23":42,"_25":14,"_26":48,"_28":49,"_30":45},{"_23":42,"_25":14,"_26":46,"_28":47,"_30":45},{"_23":42,"_25":14,"_26":43,"_28":44,"_30":45},{"_23":36,"_25":14,"_26":40,"_28":41,"_30":39},{"_23":36,"_25":14,"_26":37,"_28":38,"_30":39},{"_23":32,"_25":14,"_26":33,"_28":34,"_30":35},{"_23":24,"_25":14,"_26":27,"_28":29,"_30":31},"CATEGORY","Others","TNC_TYPE","TNC_SUBJECT","GTPL Live TV TnCs","TNC_DETAIL","

Terms and Conditions

These Terms and Conditions (“Terms”) govern the access and use of the GTPL Live TV service (“Live TV Service”) made available by GTPL Hathway Limited (“GTPL”) through its mobile application, v.i.z. ‘GTPL Buzz’ and the website of GTPL at www.gtpl.net (collectively referred to as the “Platform”). By accessing or using the Live TV Service, the user (“Subscriber”) acknowledges that they have read, understood, and agree to be bound by these Terms. GTPL reserves the right to amend, modify, or update these Terms at any time without prior notice, and continued use of the Service shall constitute acceptance of such amendments.

1. The Live TV Service is available exclusively to subscriber(/s)who have active and paid-up cable television subscription(/s) with GTPL Hathway Limited (“Cable TV Service”), and subscriber(/s) who have active and paid-up broadband subscription(/s) of GTPL’s subsidiary company, v.i.z. GTPL Broadband Private Limited (“GBPL”) (“Broadband Service”). Users whose Cable TV or Broadband accounts are inactive or suspended shall not be permitted to access the Service.

2. Subscribers who are availing both Cable TV Service and Broadband Service or only Cable TV Service shall be entitled to view on the Platform (a) Pay Channels that form part of their active subscription(s), and (b) all Free-to-Air (FTA) Channels. Only the channels configured and made available on the Live TV Service by GTPL will be accessible on the Platforms.

3. Subscribers who are availing only Broadband Service shall have access to all Free-to-Air (FTA) Channels configured and made available on the Live TV Service.

4. To access the Live TV Service, the Subscriber must log in using their Registered Mobile Number (RMN) linked to their GTPL/GBPL account.

5. Each Subscriber is permitted to access the Live TV Service on up to two (2) additional devices simultaneously, in addition to the Set-Top Box (STB) deployed at their premises. This means a subscriber may view live television content on a maximum of three (3) screens concurrently — one (1) STB (for Cable TV Service only) and two (2) registered devices (for Cable TV Service and Broadband Service).

6. GTPL reserves the right to impose device limits or restrict access in the event of any misuse or unauthorised sharing of credentials.

7. GTPL shall not be liable for any issues arising from the use of incompatible devices or insufficient internet bandwidth that may affect the quality or availability of Live TV Service on additional devices.

8. The channels available on the Live TV Service are subject to understanding between GTPL and the respective broadcasters.

9. Certain broadcaster channels like the channels of Jio Star India Private Limited shall be available exclusively through the GTPL Buzz application and not on the GTPL website. For such channels, Subscriber may be redirected to the designated third-party platform (JioHotstar or such platform as designated by the broadcaster) for viewing. The Subscriber acknowledges and agrees that access to such redirected content shall be governed by the terms and conditions of the respective third-party platform in addition to these Terms.

10. GTPL does not guarantee uninterrupted availability of any specific channel on the Live TV Service.

11. The Live TV Service is intended solely for personal and non-commercial viewing. Any unauthorised redistribution, rebroadcast or commercial exploitation of the content is strictly prohibited.

12. All content available through the Live TV Service, including but not limited to audiovisual content, trademarks, logos, graphics, and software, is the property of GTPL, its licensors, or the respective broadcasters and is protected under applicable intellectual property laws.

13. GTPL may collect, store, and process certain personal and usage data in connection with the Live TV Service, including but not limited to device information, viewing history, IP addresses, and location data. By using the Live TV Service, the subscriber consents to the collection and processing of their data.

14. The Live TV Service is provided on an “as-is” and “as-available” basis.

15. Upon deactivation or disconnection of the subscriber’s Cable TV or Broadband account with GTPL/ GBPL (as applicable), access to the Live TV Service shall automatically cease.

16. These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or in connection with these Terms or the Live TV Service shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

","SORT_ORDER",6,"GTPL Genie+","GTPL Genie+ TnCs","

\r\nTERMS AND CONDITIONS (“Terms”) for “GTPL Genie+”

\r\n

DEFINITIONS:

\"GTPL\" means GTPL Hathway Limited.
\"GTPL Genie+\" means the brand under which OTT services are aggregated and offered by GTPL.
\"Services\" means Over-the-Top (OTT) services accessed on/ provided through GTPL Genie+.
\"Plans\" means the subscription plans offered through GTPL Genie+.

ACCEPTANCE OF TERMS:

\r\nBy subscribing to GTPL Genie+, the Subscriber acknowledges that he/she has read, understood, and agrees to be bound by these Terms and Conditions. It is understood that GTPL has the right to modify or update these Terms and Conditions at any time, without notice. The Subscriber agrees to review these Terms and Conditions regularly and comply with any changes.\r\n

SUBSCRIPTION AND ACCESS:

The Subscriber must be of an age of 18 years+.
The Subscriber must pay the subscription amount for the chosen Plans, as specified on the GTPL website or GTPL Buzz app.
The subscription amount is subject to change without notice, at GTPL’s sole discretion.
Once activated, the Subscriber can access the Services only during the validity specified in the chosen Plan, unless renewed.
The Subscriber is responsible for maintaining the confidentiality of their login credentials, such access being non-transferable.
The Subscriber agrees to provide accurate and complete information, as required to avail the Services.
The Subscriber acknowledges, agrees, and understands that the independent subscriptions of OTT application services, if any availed by the Subscriber, shall always continue to operate on an autonomous basis and such independent subscriptions and/or the benefits accruing thereof, cannot be construed as connected or linked with the Plans of GTPL, in any manner and at any point of time.
The Subscriber agrees to receive any communication via WhatsApp, e-mail, SMS, and other notifications related to the Plans or otherwise, from GTPL.

USE OF SERVICES:

The Subscriber agrees to use the Services only for personal, non-commercial purposes.
The Subscriber must comply with all applicable laws and regulations when using the Services.
The Subscriber agrees not to reproduce, distribute, or display any content accessed/ availed through GTPL Genie+.

SUBSCRIPTION UPGRADE/DOWNGRADE:

The Subscriber may upgrade their Plan upon/before renewal, subject to payment of applicable subscription amount.
Once a Plan is activated, neither downgrading nor cancellation of Plan is permissible.

AUTO-DEBIT:

By subscribing to GTPL Genie+, the Subscriber authorizes GTPL to automatically charge the recurring subscription amount for the chosen Plan.
The Subscriber understands that auto-debit will occur on a periodic basis as per the Plan duration selected. It is their responsibility to ensure sufficient funds are available for auto-debit transactions. GTPL will not be responsible for any overdraft or late payment fees. The subscription amount once paid is non-refundable.
The Subscriber can cancel auto-debit at any time from the respective payment mode where the auto- debit was initially mandated. However, cancellation of auto-debit would be construed as termination of Subscription, and Subscriber shall be able to avail the Services till the paid period only.

INTELLECTUAL PROPERTY:

All content on GTPL Genie+ is protected by copyright and other intellectual property laws.
The Subscriber acknowledges that they do not acquire any ownership rights in the content accessed.

DISCLAIMER OF WARRANTIES:

The Subscriber agrees and acknowledges that GTPL has no control and/or responsibility or liability with respect to the availability, and/or quality and/or accuracy of any content accessed on or provided through GTPL Genie+. Any changes to the content, including availability, accuracy and quality, are solely dependent on the respective OTT platforms.
GTPL disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement including any delay or failure to avail the Plan including due to technical or network problems.
GTPL does not guarantee uninterrupted, error-free, or virus- free Services.

CHANGES TO PLANS/SERVICES:

GTPL reserves the right to extend, cancel, discontinue, pre-maturely withdraw, change, alter or modify the Plans and/or Services or any part thereof in compliance with applicable regulations and/or, orders and/or directions at its sole discretion in view of business exigencies, including for reasons beyond its control. The benefit accruing from such change, alteration or modification will be applicable from the next renewal cycle.

GOVERNING LAW:

These Terms and Conditions will be governed by and construed in accordance with the laws of India.
Any disputes will be resolved through Courts at Ahmedabad only.

\r\n\r\n

\r\nBy subscribing to the Plans, the Subscriber shall also be bound by the terms and conditions of the respective OTT applications which are independent of these Terms. The website links of the terms and conditions and frequently asked questions (FAQs) of the respective applications have also been reproduced herewith, for reference. The Subscriber(s) shall be deemed to have read and accepted the terms and conditions of the respective OTT platforms. \r\n

\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

App	Terms of Use	FAQs
OTT play	https://www.ottplay.com/terms-of-use	https://www.ottplay.com/help
AMAZON PRIME	https://www.primevideo.com/help?nodeId=202095490&view-type=content-only	https://www.primevideo.com/help
JIOHOTSTAR	https://www.hotstar.com/tnc/in	https://help.hotstar.com/in/en/support/home
ZEE5	https://www.zee5.com/termsofuse	https://faq.zee5.com/portal/en/home
SUN NXT	https://www.sunnxt.com/termsOfuse	https://www.sunnxt.com/faq

\r\n\r\n

\r\n***Subscription benefit for JioHotstar\r\n

\r\n\r\n

The Subscribers are hereby informed that if they hold an active subscription to a JioHotstar plan and subsequently subscribe to the GTPL Genie+ plan which includes JioHotstar within the same subscription period, they shall be entitled to receive the benefit of two (2) additional simultaneous viewing screens/ devices during the period when both subscriptions overlap. This benefit applies exclusively during the overlapping duration of both plans and does not extend beyond the concurrent subscription period.
\r\n
For example, if your JioHotstar ‘Super’ plan is active from August 1, 2025, to October 30, 2025, and you purchase GTPL’s Genie+ ValueMax Gujarati 3-month plan(or any other plan) on September 28, 2025 (valid until December 27, 2025), you will get access to JioHotStar content on 4 devices (2+2) till Oct 30, 2025 post which you will get access on only 2 devices till Dec 27, 2025.
\r\n
***Additional Condition for Amazon Prime
\r\n
The Subscribers are hereby informed that if they already have an active Amazon Prime plan and also subscribe to the same through the GTPL Genie+ plan during the same period, the GTPL Genie+ subscription will commence immediately without any overlap of benefits or subscription periods.

\r\n",5,"Cable TV","GTPL TV Key","

\r\nTerms and Conditions (T&Cs):
\r\n

GTPL TV Key Cloud is a unique, simple, effective and industry-first cloud-based product launched by GTPL Hathway Limited in association with Samsung Electronics Company Limited and Nagra, the digital TV division of Kudelski Group. It provides access to linear television channels directly on compatible Samsung Smart Television(s) manufactured and assembled by Samsung, listed at: www.gtpl.net , without the need of installing Set-Top-boxes, additional cables or remote controls.

\r\n

These Terms and Conditions (\"T&Cs\") govern the access and use of GTPL TV Key Cloud by subscribers (\"Subscribers\") who are either activated with the cable television services of GTPL Hathway Limited and/or its affiliates, subsidiaries, or associates engaged in retransmission of cable television services (“GTPL”) or are availing the broadband internet connectivity services of GTPL's subsidiary company, GTPL Broadband Private Limited (\"GBPL\") and are desirous of subscribing to the service of GTPL TV Key Cloud.

\r\n

Description of GTPL TV Key Cloud Service (“Service”)

Cloud TV Key is a service (“Service”) provided by GTPL in association with Samsung and Nagra, offering access to the content subscribed by the Subscribers vide their cable television subscriptions directly on Samsung Televisions manufactured/assembled by Samsung.

Access to Service:

Subscribers shall have seamless access to the Service directly on their Samsung televisions by availing active cable television services of GTPL.
Subscribers shall have and maintain active subscription of cable television service of GTPL for accessing the Service.
The availability of Service on Samsung televisions is subject to the discretion of both GTPL and Samsung and may be modified, suspended, or terminated at any time without prior notice.

Use of Service:

Subscribers shall use Service solely for personal and non-commercial purpose.
Subscribers shall not engage in any activity that may disrupt, damage, or interfere with the functioning of Service/GTPL’s cable television services.

Compatibility:

Cloud TV Key is compatible only with Samsung Televisions manufactured/assembled by Samsung and meeting the necessary technical specifications. GTPL is not responsible for any compatibility issues arising from the use of non-compatible devices or any upgrade(s)/ modifications introduced by Samsung at any point in time.

Intellectual Property:

a.\tService and all the content accessible through Service are the intellectual property of their respective owners.
b.\tSubscribers shall not reproduce, distribute, modify, or create derivative works of any content accessed through the Service.

Privacy:

a.\tGTPL may collect and process personal information of Subscribers in accordance with GTPL’s Privacy Policy.
b.\tBy accessing and using Service, Subscribers consent to the collection, processing, and use of their personal information by GTPL.

Limitation of Liability:

a.\tGTPL shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of Service by Subscribers.
b.\tGTPL does not warrant the accuracy, completeness, or reliability of any content accessed through the Service as the same shall be made available and retransmitted to the Subscribers on as-is basis. Subscribers who access and avail the Service shall also be governed by Samsung’s and Nagra’s Terms and Conditions as prescribed and published on their respective websites.

Discontinuation & Termination:

a. GTPL reserves the right to discontinue, terminate or suspend access to the Service at any time without prior notice for any reason, including but not limited to violation of these T&Cs.
b. Upon discontinuation or termination or suspension, Subscribers shall cease and will not be able to access the Service on their Samsung televisions.

Governing Law and Jurisdiction:

These T&Cs shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the courts in Ahmedabad.

Modification:

GTPL reserves the right to modify these T&Cs at any time without prior notice. Subscribers are encouraged to review the T&Cs periodically for any changes.
By accessing and using the Service, Subscribers acknowledge that they have read, understood, and agree to be bound by these T&Cs. If a Subscriber does not agree with any provision of these T&Cs, they should not access or use the Service.

",3,"Cable TV TnCs","

Packages are recommended by GTPL Hathway Limited for subscription.
Customers can choose any of the GTPL Recommended Packs or choose any broadcaster’s bouquets or a-la-carte channels of their choice.
Prices indicated for recommended packs are inclusive of Network Capacity Fees and applicable taxes.
Channel and Bouquet prices are as declared by Broadcasters and may change based on changes announced by broadcasters.
Channel availability will be subject to Bandwidth Capacity.
Channel Count includes GTPL Platform Services.
To exercise your choice of package or A-La-Carte channels, please contact your cable operator or visit www.gtpl.net for details.
Channel composition and prices of GTPL Recommended packs may change at the sole discretion of the Company.

","Broadband","Parental Control","

Today’s kids do not have a single day when they do not connect to the internet. On the contrary, they spend more time on internet than their parents! If you are parents of this digital age, this fact certainly poses a problem before you as you do not want your kinds to encounter with explicit, disturbing, and illegal websites and content.\r\n
\r\nParental control filters/ software prevents devices to access certain web sites and therefore protects kinds from unwanted contents. Although one software/ filter may not work across all the devices that your kinds use and therefore you may need more than one filter / software. One of the options available is to use Google Safe Search. One can go to the google browser Search settings and turn on the safe search. Parents can also use GPS trackers to stay abreast of kid's whereabouts. Parental control options for iPhone or iPad is ‘Screen time settings’ and for android devices, you can go to ‘google settings’ and set up parental controls.
\r\nParents of digital age need to be extra careful about protecting their kids and hence need to remain one step ahead of their kids, when it comes to usage of technology. Keep updating yourself!
\r\n#parentalcontrol #parentalcontrolfilters #parentalcontrolsoftware

",2,"GTPL’s Referral Program","

\r\nEarn exciting benefits for yourself and friends with our referral programme.
\r\nREFERRAL PROGRAM
\r\n

GTPL’s Referral Program (\"Referral Program\") is a reward-based referral program for the broadband subscribers of GTPL Broadband Private Limited (\"GTPL\"). Under this Referral Program, the existing subscribers of GTPL who have an active account status and do not fall within the category mentioned in Clause D (1) of the General Terms mentioned below (\"Subscriber\") are eligible to refer a friend / relative (\"Prospective Subscriber\") to GTPL for the purchase of a broadband connection.
The Referral Program is valid till such date as GTPL may decide in its sole discretion.
Upon referral by a Subscriber, the Prospective Subscriber will be contacted by GTPL for their GTPL’s broadband installation and activation. The rewards under the Referral Program will be provided as specified in Part B (Referral Benefit) below.

\r\nMETHOD OF PARTICIPATION
\r\n The Subscriber can participate in the Referral Program by going to the GTPL’s official website and provide the details as sought by GTPL.\r\n
\r\n \r\n\r\n\r\n\r\n\r\n\r\n

Subscriber Details	Prospective Subscriber Details
My Name	Friend’s Name
My Registered Mobile Number	Friend’s Registered Mobile Number
My Email ID	Friend’s Email ID

\r\n REFERRAL BENEFIT
\r\n Subject to the Terms and Conditions of this Referral Program, the following shall be the referral benefit:
\r\n

On successful activation of a Prospective Subscriber by GTPL, the Subscriber who has referred such Prospective Subscriber, shall get an extension of 15 days in the plan opted by such Subscriber.
Such additional 15 days’ will be credited against the User ID of the Subscriber, who has made the reference.

\r\n TERMS OF PARTICIPATION
\r\n

The participating Subscriber referring the Service under the Referral Program must be an active and paying Subscriber of GTPL.
GTPL employees shall not be entitled to participate in this Referral Program despite being a Subscriber.
The participating Subscriber can refer as many Prospective Subscribers as it may so desire to, however, it can avail the Referral Benefit only once.
If two or more participating Subscribers have referred the same Prospective Subscriber, then the participating Subscriber who has referred the Prospective Subscriber first shall be eligible for the Referral Benefit.
Subscriber with multiple user ID registered under its name shall specify under which User ID it would like to receive the Referral Benefit.

\r\n\r\nGENERAL TERMS AND CONDITIONS \r\n

While participating under the Referral Program, the Subscriber must provide all the required information, which may be required by GTPL from such Subscriber.
The Subscriber shall be required to give complete and correct details of the person it is referring to or else such reference shall not be valid under this Referral Program.
A participating Subscriber cannot refer an inactive GTPL Subscriber as a Prospective Subscriber.
The Prospective Subscriber will be informed that he/she has been referred by a GTPL Subscriber (participating Subscriber’s name will be shared with such Prospective Subscriber).
Any Prospective Subscriber can be referred only once. A second referral of the same Prospective Subscriber will not be accepted as a Prospective Subscriber.
A Subscriber cannot refer himself/herself for this Referral Program i.e. Subscriber requesting connection for another location.
The Referred Customer must ensure confirmation to subscribe the services within 30 days of the reference given for eligibility of refer and earn benefit. The Referral Benefit will be given to the participating Subscriber only once the Prospective Subscriber gets active and thus becomes GTPL’s subscriber. The Subscribers understands that activation of a Prospective Subscriber is subject to Prospective Subscribers agreeing to the terms of purchase of the plan / connection, feasibility check as required to be undertaken by GTPL, having required documentary proof as required for KYC and under law. This Referral Program is non-transferable, not for resale, and not redeemable for cash.
Referral Benefits will not be provided if the Prospective Subscriber gets the new connection through any other sales channel.
The participating Subscriber will be able to avail the Referral Benefit only if such participating Subscriber is an active Subscriber during the activation of the Referred Subscriber.
GTPL reserves the right at any time, without prior notice, without assigning any reason and without any liability whatsoever, to add or vary all or any of the Terms and Conditions or to replace, wholly or in part this Referral Program or to withdraw it completely or to change the composition of Referral Program.
GTPL reserves the right to reverse Referral Benefit mistakenly credited to the Subscriber's Account.
The participating Subscriber hereby declares that they have obtained due consent from the Prospective Subscriber to provide their contact details to GTPL, and that GTPL may contact them to offer its products and/or services. The participating Subscriber shall be responsible to GTPL for any losses or claims that may be occasioned upon GTPL, if this declaration is found to be untrue.
GTPL will not be responsible for any loss or damage caused to the Subscribers if the Referral Program is cancelled and/or withdrawn by GTPL or if the Subscriber/Prospective Subscriber is not able to participate in the Referral Program due to a Force Majeure Event including without limitation for reasons beyond the reasonable control of GTPL such as war, natural calamities, epidemics, pandemics, floods, failure of telecommunication network, satellite technology failure etc.
The participating Subscribers and/or any person through the participating Subscribers shall waive any and all right that such an individual may have to claim ambiguity in these Terms and Conditions and agrees to release, indemnify and hold harmless GTPL and its respective affiliates, advertising and promotion agencies, and its respective agents, partners, representatives, officers, directors, shareholders and employees from and against any injuries, losses, damages, claims, actions, or any liability of any kind resulting from or arising from the Subscribers participating in this Referral Program.
All capitalized terms used herein shall have the same meaning as ascribed to them in the Subscription Contract.
Headings used herein are for convenience only and do not affect the interpretation of this Referral Program.
Any disputes, differences or questions, which may arise at any time hereafter between GTPL and the Subscriber touching the true construction of this Agreement or performance of the obligations or enforcing any rights and/or liabilities of the Parties hereunder, shall be first amicably resolved between the Parties within 30 (thirty) days from the date on which such dispute was raised by a Party and communicated to the other Party in writing failing which the dispute shall be referred to a sole arbitrator of the Indian Council of Arbitration (ICA). The arbitration shall be conducted in accordance with the Rules of Arbitration of the Indian Council of Arbitration and shall be subject to the provisions of the Arbitration and Conciliation Act, 1996, as amended or any statutory modifications or re-enactment thereof for the time being in force. The venue of such arbitration shall be at Ahmedabad and the Courts at Ahmedabad alone shall have exclusive jurisdiction to deal with the arbitration proceedings and the awards in accordance with law. The arbitration proceedings shall be conducted in English language. The award passed by the arbitrators shall be final and binding upon the Parties.
Subject to the arbitration clause, these terms and conditions shall be construed and governed by the laws of India and the Parties agree to submit to the sole and exclusive jurisdiction of the courts of Ahmedabad.
By participating in this Referral Program, it shall be deemed to be construed that the participating Subscribers have read and consented to the Terms and Conditions stated here in and in the Subscription Contract.

\r\nTerms and Conditions with respect to Broadband Plans:
\r\n

The present terms and conditions shall be applicable to all consumers (“Subscribers”) who have subscribed to the broadband and internet connectivity services (“Services”) provided by GTPL Broadband Private Limited (“GBPL”). All Subscribers shall be deemed to have read, understood and accepted all terms and conditions as mentioned below:

Service Description:

GBPL provides broadband and internet services under various plans, each with specific features, data limits, speeds, and pricing. Details of the available plans are provided on our website at: www.gtpl.net . The details with respect to service plans (“Service Plans”) are updated regularly with the current plan list & other particulars with respect to pricing. The Service Plans are subject to change/ modification at the sole discretion of GBPL.

Eligibility:

To subscribe to GBPL’s Services, the Subscriber should comply with the below mandats:

The Subscriber must be at least 18 years of age.
Provide accurate and complete personal information as required during the subscription process.
Agree to comply with these Terms and all applicable laws and regulations as notified by Department of Telecommunication (DoT) and/or Telecom Regulatory Authority of India (TRAI).

Subscriber Responsibilities:

Subscribers are responsible for maintaining the security of their account and password.
Subscribers must not engage in any activity that interferes with or disrupts the Services or violates any laws or regulations.
Subscribers are responsible for any misuse of the Services by themselves or others using their account.
Subscribers shall not re-sell the Services procured from GBPL to any third party and shall not use the Services for any alternate purpose which has not been explicitly permitted/authorized by GBPL.
Subscribers shall provide necessary facilities to GBPL, TRAI, DoT or any other Government Agencies to counteract any unlawful activity.

Equipment:

All the terminal apparatus, including but not limited to cable modem, drop cable, Ethernet card, if any, and any accessories (\"Equipment\") installed within or appurtenant to the premises of the Subscriber in relation to the Services shall remain the property of GBPL unless expressly transferred to the Subscriber in writing through a separate Sale /Transfer of Ownership. However, the Subscriber shall always be responsible for the safety and care of the said Equipment and shall not damage, alter or remove the same without the written consent of GBPL. In case modem/device or any other hardware has been sold to the Subscriber, it will not be returnable on becoming non-functional or any other ground. GBPL carries no guarantees/warranties for supply of such hardware.
The Subscriber undertakes and acknowledge that any Equipment, the ownership of which is neither sold nor transferred, shall always remain the sole and exclusive property of GBPL. The Subscriber shall make good, on demand from GBPL, any loss which may be caused to GBPL on account of any instance of damage/impairment to the Equipment; and for this purpose, GBPL can deduct the amounts from the security deposit or call upon the Subscriber to pay corresponding amounts, without prejudice to any other remedies that GBPL may have. Subscribers shall at all times be responsible for the proper use and care of the provided equipment and may be charged for any damage or loss.
The Subscriber further agrees and acknowledges that in the event of Sale/ Transfer of Ownership of Equipment by GBPL, if the Subscriber decides to get the hardware/Equipment repaired through GBPL, the cost of repair shall be borne by the Subscriber at actuals. Conversely, if the ownership of Equipment does not stand transferred to the Subscriber, no costs for repair shall be borne or undertaken by the Subscriber if the Equipment stops functioning on account of some technical/ functional error.
The Subscriber undertakes that the Equipment shall at all times remain in the custody of the Subscriber at the premises at which the connection has been given by GBPL and shall be used only to receive the Service and for the manner authorized by GBPL and no other purpose.
The Subscriber shall be fully responsible for the proper upkeep, usage and safety of all the above-mentioned terminal apparatus/ Equipment during the period of its subscription of its Service Plan. As such the Subscriber would be fully liable to pay to GBPL repair or maintenance charges for the above-mentioned Equipment if the said Equipment/terminal apparatus is lost or damaged due to improper usage or tampering during the period of subscription of his/her respective Service Plan.
GBPL is merely the supplier of the Equipment and not the manufacturer, GBPL makes no warranties of any kind, express or implied, in respect to the same and also disclaims any warranty or merchantability and/or fitness for a particular purpose, warranties in relation to the Equipment will be made by the respective manufacturers of the Equipment.

Service Interruptions and Maintenance:

GBPL will strive to provide continuous, uninterrupted Services but does not guarantee the absence of interruptions.
Scheduled maintenance or upgrades may cause temporary service interruptions. GBPL will provide advance notice where feasible.
Unplanned service interruptions due to technical issues, natural disasters, or other unforeseen events may occur, and GBPL will restore Services as within the timeline stipulated under the applicable regulatory framework.

Termination and Suspension:

GBPL reserves the right to suspend or terminate Services for non-payment, violation of these Terms, or any other reason deemed necessary to protect the integrity of the network and Services/ any instance of violation of applicable regulatory framework.
Upon termination, subscribers must return any provided equipment to GBPL.

Limitation of Liability:

GBPL shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Services.

GBPL values the Subscriber’s privacy and handles personal information in accordance with our Privacy Policy, available on our website.
By using GBPL’s Services, Subscribers consent to the collection, use, and sharing of their information as described in our Privacy Policy.

GBPL Rights:

GBPL shall be entitled to suspend /terminate the Service/s (whether temporarily or permanently) and to recover all outstanding dues from the Subscriber, without prejudice to, and in addition to any right or remedy available to GBPL under any applicable law, on the following grounds:

Transmission limitations caused by topographical, geographical, atmospheric, hydrological and/or mechanical conditions.
Technical failure, modification, up gradation, or variation, relocation, repair and/or maintenance of the network/equipment.
To combat potential fraud, sabotage, wilful destruction, etc.
If Service is used in any manner, which violates any law or Government order/directions etc., or adversely affects or intervenes in any manner, the rendering of Service by GBPL.
The Subscriber is in breach of any other provision of these terms and conditions or is declared insolvent/bankrupt/liquidated/dissolved or a Trustee or Receiver is appointed to take over the assets of the Subscriber.
The provisions of Service/s (or any of them) to the Subscriber adversely affects the Network or equipment of GBPL or the provision of Service/s to the Subscriber are revoked, discontinued or suspended.
Usage of Equipment by the Subscriber are not traceable or valid on GBPL’s network.

GBPL shall levy taxes on the prices payable by the Subscriber as specified by the prevailing tax norms of the Government.

Amendments:

GBPL reserves the right to withdraw any Service Plan or amend the price of/ entitlements under any Service Plan without notice.
At the discretion of GBPL, the Subscriber may be permitted to change the Plan under which he/she/they have obtained the Service at such additional cost which GBPL may decide; subject however that such change may not be made in middle of a billing cycle.

Miscellaneous:

GBPL takes no responsibility whatsoever for the content on the Worldwide Web, or access of any content whatsoever by the Subscriber or any other person using the Service.
GBPL is not responsible for any commitment, representation or offering by the distributors or channel partners or dealers and the Subscriber are advised to check back with GBPL in case of any doubt or any commitment etc. received from anyone with regard to Services of GBPL.

Governing Law and Jurisdiction:

Any dispute/ claim arising out of the present terms and conditions shall be subjected to the exclusive jurisdiction of the courts at Ahmedabad.

Legal Disclaimer

All the information, content, product and services are on “as is” and “as available” basis without any warranty or representation of any kind, either express or implied including but not limited to those of merchantability, fitness for a particular purpose and non-infringement, accuracy, authority, completeness, usefulness and timeliness. In no event shall GTPL Hathway Limited and its group companies be liable for any punitive, direct, indirect, special, incidental, exemplary or consequential damages including without limitation lost revenue or profits, lost opportunity, time or any other loss resulting from reliance on the information or content contained on this website including damages arising from inaccuracies, omissions or errors or arising out of the use or inability to use this website, or performance of this website/services, or failure to provide services, or for any information, products, services and material obtained through this website, or otherwise arising out of the use of this website/services, even if GTPL Hathway Limited and its group companies has been advised of the possibility of such damages or such damages are foreseeable and however arising, including negligence.

Terms & Conditions

Broadband TnCs

GTPL’s Referral Program

Parental Control