Job Responsibilities

Installation, troubleshooting and handling and managing day to day ISP operations i.e. cloud, server, OSS, BSS, CRM software, HCI, portal and mobile application management, billing management captive portal.
Server Infrastructure Management: Oversee the design, configuration, and administration of Windows and Linux server environments, ensuring they are well-optimized, secure, and scalable to meet current and future business demands.
Application Deployments: Plan, coordinate, and execute the deployment of applications across various out platforms, ensuring seamless integration and minimal disruption to end-users.
OSS and BSS Management: Manage the Operational Support Systems (OSS) and Business Support Systems COUDAL SHOE (BSS), ensuring they are efficiently maintained and aligned with business requirements.
CRM (Customer Relationship Management) Management: Handle the administration and maintenance of the CRM system, providing support to end-users and ensuring data accuracy and integrity. Mobile Apps Management: Oversee the management and deployment of mobile applications, ensuring compatibility with different devices and operating systems.
Wifi Captive Portal: Manage the Wifi captive portal, ensuring smooth authentication and guest access while maintaining security measures.
System Security and Backup: Implement robust security measures to protect the infrastructure from potential threats. Regularly perform data backups and conduct disaster recovery tests. Performance Monitoring and Optimization: Continuously monitor system performance, identify bottlenecks, and proactively optimize systems to ensure high availability and responsiveness.
Troubleshooting and Issue Resolution: Diagnose and resolve complex system issues promptly to minimize downtime and ensure uninterrupted services.
Documentation and Reporting: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps. Generate periodic reports on system performance and incidents
Basic Requirement :- Good experience in installation, troubleshooting and handling and managing day to day ISP operations i.e cloud, server, OSS, BSS,CRM software, HCI, portal and mobile application management, billing management captive portal
Required Qualification - BE/B.Tech(EC/CS/IT)/MCA/BCA

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