Reasone : Channel Unavailable in particular package
Solution : Check package details
Solution : After all process, facing same issue then call to customer care : Toll free - 1800-419-0419 | Toll No : 9727-633-633 and book complain.

Reasone : Battery cell dead
Solution : Change battery Cell
Reasone : Remote dead
Solution : Purchase new remote

Reasone : Set top box getting ready for working
Solution : Reboot STB

Reasone : First time set top box operation
Solution : Reboot STB

Reasone : Set top box getting ready for working
Solution : Remove all favorite channels and Reboot STB
Solution : After all process, facing same issue then call to customer care : Toll free - 1800-419-0419 | Toll No : 9727-633-633 and book complain.

Reasone : Cable unplugged with set top box
Solution : Reboot STB
Reasone : : Cable cut down OR Junction problem / electrical problem
Solution : Check cable connection or After all process, facing same issue then call to customer care : Toll free - 1800-419-0419 | Toll No : 9727-633-633 and book complain.

Reasone : Smartcard not inserted properly.
Solution : Remove card & reinsert it or Card shall be up side downward OR Press card for proper adjustment.
Solution : After all process, facing same issue then call to customer care : Toll free - 1800-419-0419 | Toll No : 9727-633-633 and book complain.

Solution : After all process, facing same issue then call to customer care : Toll free - 1800-419-0419 | Toll No : 9727-633-633 and book complain.

Reasone : RF cable not connected properly or loose/damaged.
Solution : Check RF cable and reinsert RF cable properly.
Solution : After all process, facing same issue then call to customer care : Toll free - 1800-419-0419 | Toll No : 9727-633-633 and book complain.