Step-1 Customer Care

     9727 633633 (24*7), 1800 419 0419 (24*7)

     yoursupport@gtpl.net

     www.gtpl.net/customer support

Step-2 Nodal Officer (Cable TV)

For redressal of grievances of those subscriber who are not satisfied with the redressal at the customer support (step 1) level. you can contact your nodal officer with Service Ticket Number issued at customer support from Monday-Friday, between 10.30 AM to 6.30 PM.

Step-2 Appellate Authority (Broadband)

For redressal of grievances of those subscriber who are not satisfied with the redressal at the customer support (step 1) level. you can contact your Appellate Authority with Service Ticket Number issued at customer support from Monday-Friday, between 10.30 AM to 6.30 PM.