Call 24 X 7 Write to us
For any queries on our products or services, call GTPL on Have queries regarding our on our digital cable TV
Find out how Find out how
Nodal Officer Appellate Authority
Haven't found the solution to your problem within the timelines Not satisfied with the GTPL Care response? Get in touch with
Find out how Find out how
Branch & Zonal Offices
GTPL has a wide spread reach across Gujarat. You can make your
Find out how



Call 24 X 7 Back to top
 
For any queries on our products or services, call GTPL on 1800 2330 233 (Toll Free). Our efficient customer service agents are available to help you round the clock.
 

Write to us Back to top
 
Have queries regarding our on our digital cable TV or broadband services? Please write us at ccare@gtpl.net
 

Nodal Officer Back to top
 
Haven't found the solution to your problem within the timelines You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at GTPL Customer Care) anytime from Monday to Friday, between 10:00 am and 7:00 pm.
 
State Name Telephone no e-mail Address
Gujarat Bhavesh Berva 079 – 71330331 nodalofficer.guj@gtpl.net 2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad-380004
Maharashtra Prashant Challani 7757846666 nodalofficer.mah@gtpl.net  S.No 15, Samrath Park Soc, Opp Abhinav School, Anand Nagar, Singhad Rd, Pune-411051 Landline:020-24357131/32 Ext:205
Bihar Manish Raj 8102921550 nodalofficer.bih@gtpl.net   Shanti Niketan House No-1090,Holding No-552/349, Circle No-06, Fraser Road,Patna-800001
Jharkhand Neetin Sharma 9386858468 nodalofficer.jkd@gtpl.net   Shanti Niketan House No-1090,Holding No-552/349, Circle No-06, Fraser Road,Patna-800001
Madhya Pradesh Bhavesh Berva 079 – 71330331 nodalofficer.mp@gtpl.net 2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad-380004
Andhra Pradesh J.Sudhakar 0891-2510756,2714445 nodalofficer.ap@gtpl.net VAJI COMMUNICATIONS PVT. LTD. Door no.2-30-26, second floor, Main Road, Sector – 7, MVP Colony Visakhapatnam-530017 (AP)
 

Appellate Authority Back to top
 
Not satisfied with the GTPL Care response? Get in touch with our Appellate Authority If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with GTPL Customer Care) from Monday to Friday, between 10:00 am and 7:00 pm.
 

Name: Mr. Chintan Dudhia

Contact Number: 079-71330332

Email Address: appellateauthority.guj@gtpl.net

 

Manual of Practice & Consumer Charter Back to top
 
If you have any query kindly contact our regualatory head

Contact Number: 079 – 71330331

Email Address: ccare@gtpl.net

Manual of Practice

Consumer Charter


Branch & Zonal Offices Back to top
 
GTPL has a wide spread reach across Gujarat. You can make your monthly payments and also find solutions to your queries at the below mentioned branches or unit offices.
Select your City and Locate GTPL Office near you.
 
Ahmedabad Branch

4th Floor City Pride Complex, B/H Nalanda Hotel,
Mithakhali Six Cross Road, Ahmedabad 380006
Phone: 9099038899

Baroda Branch

6th Floor Monalisha Complex, Next To World Trade,
Above Pudent Hotel, Sayajigunj,Baroda 390005
Phone: 0265 2225436 / 2362374

Surat Branch

6 / 288 / 289, Saililla Ltd, B/H Amisha Hotel,
Mancharpura, Surat 394210
Phone: 0261-2492481

Rajkot Branch

401, Century Center, K.S.G.V. Road, Rajkot 360001
Phone: 0821 2226333

Udaipur Branch

55 Ekling Colony, Bsnl Road, Sector -3 Hiran Magri, Udaypur
Phone: 08233600020

Kolkata Branch

86, Golaghata Road, Ganga App. 3rd Floor, Flat-A, Kolkata 700048.

Ranchi Branch

C/2, Ajmeri Tower, Tank Road, Ranchi 834001.

Nagpur Branch

7th Floor, Sadoday Plaza, Opp.Mayo Hospital, Center Avenue, Nagpur 440018.

Patna Branch

Gtpldcpl Pvt Ltd Ist Floor, Shanti Niketan House No-1090,
Holding No-552/349, Circle No-06, Fraser Road,Patna-800001
Phone: 0612-3211885, 2332678

Indore Branch

Red Tv Shriram Entertainment 505 A Corporate House 169
Rnt Marg , Indore - 4299081
Phone: 0731-4043000

Visakhapatnam Branch

D.No.2-30-26, 2nd Floor, Sector - 7,
MVP Colony, Visakhapatnam - 530 017, Andhra Pradesh
Phone: 0891-2510756 / 0891-2734445

Pune Branch

Sr.No.15, Samarth Park, Opp Abhinav School,
Anand nagar, Sinhagad Rd, Pune-411051
Phone: 020 24357131 / 32


Inquiry form